Campus Store Leader: Drive Sales & Develop Teams

Follett Corporation; Chicago (IL); Hybrid; USD 40,000 - 101,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) plan

Paid holidays and PTO

Wellness programs

Flex spending

Disability insurance

Job summary

Follett Corporation in Chicago seeks a Campus Store Manager to lead all facets of store operations, drive sales growth, and deliver an exceptional customer experience. You will mentor staff, manage financials, and support campus relationships with the Regional Manager.

You will champion Follett Values, supervise course materials activities, and ensure health and safety compliance while delivering strong results in a fast-paced campus environment.

Qualifications

• Bachelor's degree or equivalent required.
• 3-5 years of retail management or strong customer service experience.
• General computer skills and familiarity with store systems.
• Academic retail experience is a plus.
• Strong organizational/time management and problem solving.
• Excellent customer service, communication and presentation skills.
• Strong analytical skills and financial acumen.
• Ability to build relationships, influence a team and engage customers.
• Travel minimal - less than 10%.

Responsibilities

• Drive results by executing operating plans and promotions.
• Lead in-store course materials activities with leadership.
• Review store financials with Regional Manager to drive sales.
• Manage markups, markdowns, and write-offs per guidelines.
• Ensure asset security and safety compliance.
• Develop campus relationships and coordinate events.
• Oversee talent management: coach, train, and develop staff.
• Create an engaging customer service culture and address inquiries.

Skills

Team leadership

Customer service

Communication

Analytical skills

Financial acumen

Education

Bachelor's Degree

Tools

General computer skills

Job description

Follett Corporation in Chicago seeks a Campus Store Manager to lead all facets of store operations, drive sales growth, and deliver an exceptional customer experience. You will mentor staff, manage financials, and support campus relationships with the Regional Manager.

You will champion Follett Values, supervise course materials activities, and ensure health and safety compliance while delivering strong results in a fast-paced campus environment.