Campus IT Systems Analyst I

La Sierra University; Riverside (CA); On-site; USD 29,000 - 34,000; Full time

Job summary

La Sierra University seeks an IT support professional to maintain university systems and cloud services, performing routine administration and troubleshooting.

You will conduct system checks, changes, backups, monitoring, documentation, and coordinate with faculty, staff, students, vendors, and cross-functional teams while prioritizing security and service standards. Some evening or weekend support may be required.

Qualifications

• Relevant degree, certification, or equivalent combination of education, training, and experience.
• Strong written, verbal, documentation, and customer-service communication skills.
• Ability to work collaboratively with faculty, staff, students, vendors, and cross-functional teams.
• Commitment to confidentiality, data stewardship, security awareness, and institutional service standards.

Responsibilities

• Perform system checks, changes, account support, patch coordination, documentation, and escalation.
• Assist with backups, monitoring, endpoint/server tasks, and routine service requests.
• Contribute to infrastructure inventory, configuration records, and knowledge articles.

Skills

Written communication

Verbal communication

Documentation

Customer service

Collaboration

Education

Relevant degree or certification

Tools

Microsoft 365

Teams

SharePoint

OneDrive

Endpoint management

Cloud services

Ticketing systems

Job description

La Sierra University seeks an IT support professional to maintain university systems and cloud services, performing routine administration and troubleshooting.

You will conduct system checks, changes, backups, monitoring, documentation, and coordinate with faculty, staff, students, vendors, and cross-functional teams while prioritizing security and service standards. Some evening or weekend support may be required.