Entry-Level Campus Network Analyst

La Sierra University; Riverside (CA); On-site; USD 29,000 - 34,000; Full time

Job summary

La Sierra University in Riverside, California seeks a campus network support specialist to assist with network tickets, device documentation, cabling coordination, and wireless support.

You will monitor alerts, elevate issues, and help maintain accurate port, device, and location records while collaborating with faculty, staff, students, and vendors.

Strong communication, confidentiality, and service standards are essential as you contribute to reliable campus connectivity.

Qualifications

• Relevant degree, certification, or equivalent education or experience.
• Strong written and verbal communication, documentation, and customer-service skills.
• Ability to collaborate with faculty, staff, students, vendors, and cross-functional teams.
• Commitment to confidentiality, data stewardship, security awareness, and institutional service standards.
• Experience with Microsoft 365, Teams, SharePoint, OneDrive, endpoint management, cloud services, and ticketing.

Responsibilities

• Assist with network tickets, device documentation, cabling coordination, wireless support, and standard configuration tasks.
• Monitor network alerts, elevate issues, and support maintenance windows.
• Maintain accurate port, device, and location records.

Skills

Communication skills

Documentation

Customer service

Team collaboration

Network fundamentals

Education

Relevant degree, certification, or equivalent

Higher education technology experience (preferred)

Tools

Microsoft 365

Teams

SharePoint

OneDrive

Endpoint management

Cloud services

Ticketing systems

Documentation tools

Project tools

Job description

La Sierra University in Riverside, California seeks a campus network support specialist to assist with network tickets, device documentation, cabling coordination, and wireless support.

You will monitor alerts, elevate issues, and help maintain accurate port, device, and location records while collaborating with faculty, staff, students, and vendors.

Strong communication, confidentiality, and service standards are essential as you contribute to reliable campus connectivity.