Campus Front Desk & Switchboard Specialist

Community College of Allegheny County; Pennsylvania; Sur place; USD 22 000 - 31 000; Temps partiel

Résumé du poste

The Community College of Allegheny County is seeking a Temporary Part-Time Switchboard Attendant in the Biology Department at the Main Campus. The role offers 25 hours per week, daytime hours, and an in-person work arrangement.

Responsibilities include operating a centralized telephone system, greeting visitors, routing calls, and performing clerical tasks. Candidates should have a high school diploma or GED and at least six months of switchboard experience, along with strong customer service

Qualifications

• High school diploma or GED with 6+ months switchboard experience.
• Ability to travel to CCAC campuses within the system.
• Strong customer service, communication and clerical skills.

Responsabilités

• Provides quality customer service to internal and external customers.
• Sets up and operates a centralized telephone system; routes calls and delivers messages.
• Greets, screens and directs campus visitors; notifies personnel of arrivals.
• Performs clerical duties including typing, filing, copying and logs.
• Trains personnel to operate the switchboard and information booth as needed.
• Identifies potential security issues and reports them promptly.
• Performs other duties per department needs.

Connaissances

Customer service

Multi-tasking

Communication

Team player

Clerical skills

Detail oriented

Formation

High school diploma or GED

Outils

Telephone system

Description du poste

The Community College of Allegheny County is seeking a Temporary Part-Time Switchboard Attendant in the Biology Department at the Main Campus. The role offers 25 hours per week, daytime hours, and an in-person work arrangement.

Responsibilities include operating a centralized telephone system, greeting visitors, routing calls, and performing clerical tasks. Candidates should have a high school diploma or GED and at least six months of switchboard experience, along with strong customer service