Campus Finance Leader: Student Accounts & Collections

Universal Technical Institute; Canton Charter Township (MI); Presencial; USD 58.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, vision and dental coverage

Retirement matching 50% on 6%

Paid time off (vacation, sick, flex)

Paid parental leave

Tuition waiver after 6 months for you/

Pet Insurance

Descripción de la vacante

Universal Technical Institute seeks a Business Office Manager (Student Accounts) at the Canton, MI campus to oversee campus business office operations, focusing on compliance, accuracy, and exceptional student service. The role emphasizes student accounts receivable, collections, accounts payable, and inventory management.

A Bachelor’s is preferred with 3+ years in higher education business offices. The position includes leadership responsibilities, process improvements, and collaboration with

Formación

• HS Diploma or GED (required)
• Bachelor’s degree in business related field (preferred)
• Minimum three (3) years of experience in a business office environment (required)
• Minimum of three (3) years of online higher education experience in a business office setting (preferred)
• Broad knowledge of accounts receivable, collections, inventory management, financial reporting, and/or proprietary education (preferred)

Responsabilidades

• Ensure business office compliance with regulatory and internal policies, including accurate processing of collections, refunds, overages, and safeguarding of funds
• Lead student collections efforts, dedicating 60% of time to outreach and follow-up to maintain current receivables and payment plans
• Process and reconcile accounts payable, invoices, aging reports, and campus expenditures accurately and timely
• Manage campus inventory of textbooks and supplies, including physical counts and variance resolution
• Accurately process student account transactions, including credits, charges, adjustments, and exceptions
• Provide excellent customer service to students regarding accounts, transcripts, diplomas, and other requests
• Coordinate with Financial Aid to ensure proper handling of cancellations, refunds, and aid adjustments
• Support adherence to accounting standards and policies in collaboration with Campus Support Center
• Assist with campus facility operations as needed
• Establish/maintain a high performance team of professional, motivated and engaged staff utilizing effective training, performance management and career-development activities while leading them to achieve established business results and performance metrics
• Recognizes and rewards employee contributions and achievements
• Other duties as assigned

Conocimientos

Collections experience

Customer service

Team leadership

Financial analysis

Problem solving

Educación

HS Diploma or GED

Bachelor’s degree in business (preferred)

Herramientas

MS Office

SharePoint

Educational technology

Descripción del empleo

Universal Technical Institute seeks a Business Office Manager (Student Accounts) at the Canton, MI campus to oversee campus business office operations, focusing on compliance, accuracy, and exceptional student service. The role emphasizes student accounts receivable, collections, accounts payable, and inventory management.

A Bachelor’s is preferred with 3+ years in higher education business offices. The position includes leadership responsibilities, process improvements, and collaboration with