Student Accounts & Collections Manager

Universal Technical Institute, Inc.; Canton Charter Township (MI); On-site; USD 58,000 - 60,000; Full time

Benefits offered by this job

Competitive Insurance

Health Plan Enrollment

Paid Time Off

Retirement Matching

Paid Parental Leave

Pet Insurance

Tuition Waiver

Job summary

Universal Technical Institute, Inc. in Canton, MI is seeking a Business Office Manager (Student Accounts) to oversee campus operations with a focus on accuracy, compliance, and customer service.

This role manages student accounts receivable, collections, accounts payable, purchasing, and campus inventory while supervising staff. The ideal candidate brings strong experience in higher education business offices, knowledge of GAAP, and a track record of leading teams to improve financial processes

Qualifications

• HS Diploma or GED (required)
• Bachelor’s degree in business related field (preferred)
• Minimum three (3) years of experience in a business office environment (required)
• Minimum of three (3) years of online higher education experience in a business office setting (preferred)
• Broad knowledge of accounts receivable, collections, inventory management, financial reporting, and/or proprietary education (preferred)

Responsibilities

• Ensure business office compliance with regulatory and internal policies, including accurate processing of collections, refunds, overages, and safeguarding of funds
• Lead student collections efforts, dedicating 60% of time to outreach and follow-up to maintain current receivables and payment plans
• Process and reconcile accounts payable, invoices, aging reports, and campus expenditures accurately and timely
• Manage campus inventory of textbooks and supplies, including physical counts and variance resolution
• Accurately process student account transactions, including credits, charges, adjustments, and exceptions
• Provide excellent customer service to students regarding accounts, transcripts, diplomas, and other requests

Skills

GAAP

Communication skills

Customer service

Team leadership

Accounts receivable

Education

HS Diploma or GED

Bachelor’s degree in business

Tools

MS Office

SharePoint

Job description

Universal Technical Institute, Inc. in Canton, MI is seeking a Business Office Manager (Student Accounts) to oversee campus operations with a focus on accuracy, compliance, and customer service.

This role manages student accounts receivable, collections, accounts payable, purchasing, and campus inventory while supervising staff. The ideal candidate brings strong experience in higher education business offices, knowledge of GAAP, and a track record of leading teams to improve financial processes