Campus Desktop Support Technician – AV & IT Helpdesk

Gurnick Academy-Medical Arts; Los Angeles (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

EAP

Flexible Spending Accounts

Health Savings Account

Paid time off

401(k)

Job summary

Gurnick Academy of Medical Arts in Van Nuys, CA is seeking a Desktop Support Technician to provide troubleshooting and technical assistance for the campus, faculty, staff and students. The role includes setting up office equipment, managing cables, installing AV equipment, and helping staff move between offices.

Qualifications include a high school diploma or GED and about 1.5 years of related experience; CompTIA A+ certification is highly preferred.

Qualifications

• High School diploma or GED required.
• 1.5 years of related experience.
• CompTIA A+ certification highly preferred.
• Strong knowledge of computer hardware, software, and peripherals.
• Ability to maintain logs and documentation with attention to detail.
• Ability to work independently and relocate equipment as needed.
• Willingness to assist staff and students and communicate clearly.

Responsibilities

• Provide troubleshooting and technical assistance to campus users.
• Set up new office equipment and AV systems.
• Manage cables and organize equipment in classrooms and labs.
• Assist with staff moves and workspace relocations.
• Track issues, document tickets, and follow up on resolutions.
• Maintain inventory and monitor software licenses.

Skills

Troubleshooting

IT support

AV setup

Cable management

Documentation

Education

High School Diploma or GED

Tools

AV equipment

Printers & networks

Hardware peripherals

Job description

Gurnick Academy of Medical Arts in Van Nuys, CA is seeking a Desktop Support Technician to provide troubleshooting and technical assistance for the campus, faculty, staff and students. The role includes setting up office equipment, managing cables, installing AV equipment, and helping staff move between offices.

Qualifications include a high school diploma or GED and about 1.5 years of related experience; CompTIA A+ certification is highly preferred.