Campus Desktop Support & AV Technician

Gurnick Academy of Medical Arts, LLC; Los Angeles (CA); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance

Disability insurance

Employee Assistance Program (EAP)

Flexible Spending Accounts (FSA)

Health Savings Account (HSA)

Paid time off

401(k) retirement plan

Job summary

Gurnick Academy of Medical Arts, LLC is seeking a Desktop Support Technician for its Van Nuys campus, CA. The role involves assisting students, faculty, and staff with computers, software, and AV equipment, and supporting office moves and classroom setups.

Responsibilities include troubleshooting hardware and software, maintaining equipment inventories, and ensuring reliable network and AV performance. Some travel to other campuses may be required; the position requires a proactive,

Qualifications

• Minimum of a High School Diploma/GED.
• 1.5 years of experience in a similar position.
• CompTIA A+ Certification highly preferred.
• Strong written and verbal communication skills.
• Ability to work independently with minimal guidance.

Responsibilities

• Assist students, faculty, and staff with computers, software, and related equipment.
• Perform preventive maintenance on computers and peripherals.
• Track, document, and resolve support tickets in a timely manner.
• Maintain an inventory of equipment and supplies.
• Troubleshoot and repair issues with printers, networks, hardware, and software.
• Resolve WIFI connectivity issues and manage AV equipment.
• Regularly inspect classrooms to ensure AV systems are working properly.
• Assist with office moves and workstation relocations.
• Install TV and monitor mounting hardware in classrooms and labs.

Skills

Troubleshooting

Customer support

Documentation

Office equipment setup

Education

High School Diploma/GED

Tools

Ticketing system

Printers

AV equipment

Job description

Gurnick Academy of Medical Arts, LLC is seeking a Desktop Support Technician for its Van Nuys campus, CA. The role involves assisting students, faculty, and staff with computers, software, and AV equipment, and supporting office moves and classroom setups.

Responsibilities include troubleshooting hardware and software, maintaining equipment inventories, and ensuring reliable network and AV performance. Some travel to other campuses may be required; the position requires a proactive,