Campus Counseling Administrative Specialist

UC San Diego Health; San Diego (CA); On-site; USD 43,000 - 61,000; Full time

Job summary

UC San Diego Health is seeking a Clinical Administrative Assistant to join CAPS Central Office. You will be the first point of contact, handling front office duties, scheduling, crisis support, and administrative tasks for a large team across multiple campus locations.

You must have strong patient-facing skills, experience with EMR systems, and a solid understanding of HIPAA/privacy rules. The role requires empathy, organization, and the ability to work in a fast-paced university clinic

Qualifications

• Minimum 3 years related experience in a front office mental health outpatient facility and knowledge of medical, mental health, and insurance terminology.
• Demonstrated skills using electronic medical records systems to provide patient administrative services, registration, and scheduling in a complex clinic.

Responsibilities

• Greet patients and provide front desk support, scheduling, and crisis assistance to CAPS team.
• Support 70+ clinicians across 12 satellite locations and manage CAPS administrative workflows.
• Assist with patient check-in, insurance eligibility, referrals, and medical records requests; facilitate smooth clinic operations.

Skills

Front desk experience

EMR systems

HIPAA compliance

Customer service

Tools

EPIC scheduling

Microsoft Office

Job description

UC San Diego Health is seeking a Clinical Administrative Assistant to join CAPS Central Office. You will be the first point of contact, handling front office duties, scheduling, crisis support, and administrative tasks for a large team across multiple campus locations.

You must have strong patient-facing skills, experience with EMR systems, and a solid understanding of HIPAA/privacy rules. The role requires empathy, organization, and the ability to work in a fast-paced university clinic