Calm-Under-Pressure 911 Emergency Dispatcher (24/7)

Emergency Telecommunicator Services; Auxier (KY); On-site; USD 40,000 - 60,000; Full time

Job summary

Emergency Telecommunicator Services seeks qualified 911 Emergency Dispatchers for opportunities in Auxier, KY. Responsibilities include handling emergency and nonemergency calls, confirming incident details, and coordinating police, fire, or medical responders per agency protocols.

The role requires calm communication, focus under pressure, and accuracy in documentation. Applicants typically hold a high school diploma with strong typing and listening skills, and may work varied shifts in a

Qualifications

• High school diploma or GED required or equivalent.
• Good typing speed and accuracy essential.
• Strong listening and communication skills.
• Ability to stay calm and focused under pressure.
• Familiarity with basic computer tasks and software.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callbacks, incident details, and safety concerns.
• Assess call priority per agency procedures.
• Enter incident information into dispatch systems.
• Dispatch responders when needed and coordinate with teams.
• Monitor radio traffic and update responders as situations change.
• Provide caller instructions within training/certification limits.
• Maintain accurate records and protect confidential information.

Skills

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Organizational skills

Education

High school diploma or GED

Tools

Computer-aided dispatch systems

Job description

Emergency Telecommunicator Services seeks qualified 911 Emergency Dispatchers for opportunities in Auxier, KY. Responsibilities include handling emergency and nonemergency calls, confirming incident details, and coordinating police, fire, or medical responders per agency protocols.

The role requires calm communication, focus under pressure, and accuracy in documentation. Applicants typically hold a high school diploma with strong typing and listening skills, and may work varied shifts in a