911 Emergency Dispatcher: Calm, Crucial Response

911 Emergency Communications; Mannsville (KY); On-site; USD 35,000 - 52,000; Full time

Job summary

911 Emergency Communications in Mannsville, KY, seeks a skilled dispatcher to handle emergency and nonemergency calls, verify locations, and coordinate responders. You will use computer-aided dispatch systems, monitor radio traffic, and relay information while staying calm under pressure.

The role may involve overnight shifts, weekends, holidays, and overtime. A high school diploma is typically required; entry-level or certified options exist; the position requires reliability and strong

Qualifications

• High school diploma or recognized equivalency (GED) commonly required.
• Some agencies recruit entry-level applicants, while others require prior emergency communications experience or current certifications.
• Official announcements determine required testing scores, experience, and training deadlines.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Skills

Typing

Active listening

Clear speech

Computer proficiency

Information organization

Education

High school diploma

GED

Job description

911 Emergency Communications in Mannsville, KY, seeks a skilled dispatcher to handle emergency and nonemergency calls, verify locations, and coordinate responders. You will use computer-aided dispatch systems, monitor radio traffic, and relay information while staying calm under pressure.

The role may involve overnight shifts, weekends, holidays, and overtime. A high school diploma is typically required; entry-level or certified options exist; the position requires reliability and strong