911 Emergency Dispatcher — Calm, Rapid Response

Emergency Telecommunicator Services; McRoberts (KY); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional training

Job summary

Emergency Telecommunicator Services seeks a dedicated 911 Emergency Dispatcher to connect callers with police, fire, or EMS. You will gather critical information, verify locations, and coordinate responders while maintaining calm communication across multiple systems.

The role requires attention to detail, strong listening, and the ability to work rotating shifts, including nights and weekends, in MC Roberts, KY. Training and background checks are standard for applicants.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some agencies recruit entry-level applicants or require previous emergency communications experience or current certifications.
• Testing scores, experience, and training deadlines are determined by the official announcement.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.

Skills

Typing accuracy

Active listening

Clear speech

Basic computer skills

Information organization

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services seeks a dedicated 911 Emergency Dispatcher to connect callers with police, fire, or EMS. You will gather critical information, verify locations, and coordinate responders while maintaining calm communication across multiple systems.

The role requires attention to detail, strong listening, and the ability to work rotating shifts, including nights and weekends, in MC Roberts, KY. Training and background checks are standard for applicants.