Calm-Under-Pressure 911 Dispatcher — Save Lives Fast

911 Emergency Communications; Belcher (KY); On-site; USD 42,000 - 60,000; Full time

Job summary

911 Emergency Communications is seeking qualified dispatchers for Belcher, KY. You will answer emergency and nonemergency calls, verify locations, coordinate responders, and relay information to ensure rapid, accurate responses across agencies.

The role requires calm communication, strong typing, active listening, and the ability to manage multiple screens and radio systems. Training and certifications vary by agency, with opportunities for overtime and shift differentials.

Qualifications

• High school diploma or equivalent required.
• Entry-level applicants may be recruited; others require experience or certifications.
• Typing accuracy, active listening, clear speech, and basic computer skills.

Responsibilities

• Answer emergency and nonemergency calls within service area.
• Confirm addresses, callback numbers, and incident details.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into CAD systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update responders as circumstances change.
• Provide approved caller instructions within training limits.
• Maintain confidential information and accurate records.

Skills

Active listening

Typing

Clear speech

Information organization

Education

High school diploma or equivalent

Job description

911 Emergency Communications is seeking qualified dispatchers for Belcher, KY. You will answer emergency and nonemergency calls, verify locations, coordinate responders, and relay information to ensure rapid, accurate responses across agencies.

The role requires calm communication, strong typing, active listening, and the ability to manage multiple screens and radio systems. Training and certifications vary by agency, with opportunities for overtime and shift differentials.