Calm-Under-Pressure 911 Emergency Dispatcher

County Emergency Communications; Lolita (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Job summary

County Emergency Communications in Texas seeks 911 emergency dispatchers to connect callers with police, fire, and medical responders. You will receive calls, verify locations, and coordinate resources per agency procedures.

Ideal candidates stay calm under pressure, demonstrate typing and listening skills, and work across multiple systems and shifts. Training and certifications vary by agency, with overtime and rotating schedules common.

Qualifications

• High school diploma or GED required.
• Some agencies require prior emergency communications experience or current certifications.
• Typing, listening, and clear communication under pressure are essential.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using agency procedures.
• Enter incident information into dispatch systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update personnel as circumstances change.
• Provide caller instructions within training limits.
• Maintain accurate records and protect confidentiality.

Skills

Typing

Active listening

Clear speech

Multitasking

Education

High school diploma

Tools

CAD systems

Radio consoles

Job description

County Emergency Communications in Texas seeks 911 emergency dispatchers to connect callers with police, fire, and medical responders. You will receive calls, verify locations, and coordinate resources per agency procedures.

Ideal candidates stay calm under pressure, demonstrate typing and listening skills, and work across multiple systems and shifts. Training and certifications vary by agency, with overtime and rotating schedules common.