Calm-Under-Pressure 911 Dispatcher

County Emergency Communications; Pirtleville (AZ); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Job summary

County Emergency Communications in Pirtleville, AZ seeks 911 Emergency Dispatchers to connect callers with police, fire, and medical responders. You will gather essential information, coordinate resources, and relay critical details through multiple communication systems.

The role requires calm communication, careful attention to locations, and the ability to manage shifting information under pressure. Training and certifications may be required by different agencies.

Qualifications

• High school diploma or recognized equivalency credential commonly required.
• Some agencies recruit entry-level applicants; others require previous emergency communications experience or current certifications.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Skills

Typing speed

Active listening

Clear speech

Basic computer proficiency

Organization under pressure

Education

High school diploma or GED

Tools

Computer-aided dispatch systems

Job description

County Emergency Communications in Pirtleville, AZ seeks 911 Emergency Dispatchers to connect callers with police, fire, and medical responders. You will gather essential information, coordinate resources, and relay critical details through multiple communication systems.

The role requires calm communication, careful attention to locations, and the ability to manage shifting information under pressure. Training and certifications may be required by different agencies.