Life-Saving 911 Dispatcher — Calm, Precise, High-Impact

911 Emergency Communications; Rush (KY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Paid leave

Employee assistance services

Professional training

Job summary

911 Emergency Communications is seeking qualified dispatchers for Rush, KY to connect callers with police, fire, or EMS responders. You will answer emergency and nonemergency calls, confirm locations, document details, and coordinate with multiple agencies according to procedures.

This role requires calm communication, strong typing, active listening, and the ability to multitask across computer systems. Applicants should be prepared for shift work, including nights, weekends, and overtime as

Qualifications

• High school diploma or equivalent required; some agencies may require entry-level experience or certifications.
• Strong typing, listening, and clear speech skills essential for accurate data entry and caller interaction.
• Ability to organize information under pressure and multitask across systems.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Skills

Typing

Active listening

Clear speech

Basic computer proficiency

Organizing information under pressure

Education

High School Diploma

Tools

Computer-Aided Dispatch (CAD)

Radio communication systems

Emergency communications software

Job description

911 Emergency Communications is seeking qualified dispatchers for Rush, KY to connect callers with police, fire, or EMS responders. You will answer emergency and nonemergency calls, confirm locations, document details, and coordinate with multiple agencies according to procedures.

This role requires calm communication, strong typing, active listening, and the ability to multitask across computer systems. Applicants should be prepared for shift work, including nights, weekends, and overtime as