911 Emergency Dispatcher: Calm, Critical Response

County Emergency Communications; Battletown (KY); In loco; USD 36.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Descrizione del lavoro

County Emergency Communications in Battletown, KY seeks 911 Emergency Dispatchers to connect urgent requests with responders. You may receive calls, gather essential information, and coordinate police, fire, or EMS actions according to agency procedures.

The role requires calm communication, accuracy, and the ability to manage multiple systems. Shift work may include overnights, weekends, and required overtime in line with agency procedures. Training is provided to new hires.

Competenze

• A high school diploma or equivalent commonly required.
• Typing accuracy and speed are valued.
• Ability to listen carefully, communicate clearly and stay organized under pressure.

Mansioni

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using agency procedures.
• Enter incident information into dispatch systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update personnel as needed.
• Provide caller instructions within training and certification scope.
• Maintain accurate records and protect confidentiality.

Conoscenze

Typing

Active listening

Clear speech

Basic computer proficiency

Organize information under pressure

Formazione

High school diploma

Descrizione del lavoro

County Emergency Communications in Battletown, KY seeks 911 Emergency Dispatchers to connect urgent requests with responders. You may receive calls, gather essential information, and coordinate police, fire, or EMS actions according to agency procedures.

The role requires calm communication, accuracy, and the ability to manage multiple systems. Shift work may include overnights, weekends, and required overtime in line with agency procedures. Training is provided to new hires.