Calm-Under-Pressure 911 Dispatcher for Airport Ops

County Emergency Communications; Smelterville (ID); Presencial; USD 42.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

Retirement benefits

Paid leave

Professional training

Descripción de la vacante

County Emergency Communications in Smelterville, ID, seeks 911 emergency dispatchers to connect callers with police, fire, and EMS, gather essential information, and coordinate responders according to procedures.

The role requires calm communication, active listening, accurate documentation, and the ability to manage multiple systems while ensuring timely and correct incident details.

Formación

• A high school diploma or recognized equivalency is commonly required.
• Useful skills include accurate typing, active listening, clear speech, basic computer proficiency, and the ability to organize information under pressure.

Responsabilidades

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Conocimientos

Typing

Active listening

Clear speech

Basic computer skills

Organize information under pressure

Educación

High school diploma

Herramientas

CAD systems

Descripción del empleo

County Emergency Communications in Smelterville, ID, seeks 911 emergency dispatchers to connect callers with police, fire, and EMS, gather essential information, and coordinate responders according to procedures.

The role requires calm communication, active listening, accurate documentation, and the ability to manage multiple systems while ensuring timely and correct incident details.