Calm, Precise 911 Dispatcher - Emergency Communications

Emergency Telecommunicator Services; Springfield (CO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Job summary

Emergency Telecommunicator Services in Springfield, CO is seeking 911 Emergency Dispatchers to connect callers with responders. You may receive emergency and nonemergency calls, verify locations, and coordinate police, fire, or medical resources according to agency procedures.

The role requires calm communication, strong listening, accurate typing, and the ability to manage multiple systems while documenting details.

Qualifications

• High school diploma or equivalency required.
• Accurate typing, active listening and clear communication skills.
• Ability to organize information under pressure and use CAD/dispatch systems.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess priority using agency procedures and enter data into dispatch systems.
• Dispatch responders and monitor radio traffic as situations evolve.
• Maintain records and protect confidentiality.

Skills

Typing

Active listening

Clear speech

Basic computer proficiency

Education

High school diploma

Job description

Emergency Telecommunicator Services in Springfield, CO is seeking 911 Emergency Dispatchers to connect callers with responders. You may receive emergency and nonemergency calls, verify locations, and coordinate police, fire, or medical resources according to agency procedures.

The role requires calm communication, strong listening, accurate typing, and the ability to manage multiple systems while documenting details.