Calm-Confidence 911 Dispatcher | Flexible Shifts & Benefits

Emergency Telecommunicator Services; Virginia Beach (VA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional training

Shift differentials

Overtime compensation

Job summary

Emergency Telecommunicator Services in Quebradillas, PR is seeking 911 Emergency Dispatchers to connect callers with responders and manage urgent information. You will answer both emergency and nonemergency calls, verify details, and coordinate police, fire, or EMS resources using CAD systems.

Dispatch work centers operate 24/7, with overnight, weekend, and holiday shifts. Overtime may be required; training and testing determine eligibility and scheduling.

Qualifications

• High school diploma or equivalent commonly required.
• Some agencies recruit entry-level; others require experience or certifications.
• Typing, listening, clear speech, and basic computer skills helpful.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Enter incident information into CAD and dispatch responders as needed.
• Monitor radio traffic and update personnel as incidents change.

Skills

Active listening

Typing

Clear speech

Basic computer proficiency

Education

High school diploma or equivalent

Tools

CAD systems

Job description

Emergency Telecommunicator Services in Quebradillas, PR is seeking 911 Emergency Dispatchers to connect callers with responders and manage urgent information. You will answer both emergency and nonemergency calls, verify details, and coordinate police, fire, or EMS resources using CAD systems.

Dispatch work centers operate 24/7, with overnight, weekend, and holiday shifts. Overtime may be required; training and testing determine eligibility and scheduling.