Calm-Under-Pressure 911 Dispatcher (Rotating Shifts)

Emergency Telecommunicator Services; Fresno (CA); Vor Ort; USD 36.000 - 56.000; Vollzeit

Benefits dieser Stelle

Health coverage

Retirement benefits

Paid leave

Employee-assistance services

Professional training

Shift differentials

Overtime compensation

Zusammenfassung

Emergency Telecommunicator Services in Quebradillas is seeking 911 dispatchers to connect callers with police, fire, or medical responders. Dispatchers manage multiple systems, verify locations, and relay information calmly and accurately.

Positions may involve overnight shifts, weekends, and overtime. Candidates should have a high school diploma; some agencies require prior experience or certifications in emergency communications.

Qualifikationen

• High school diploma or equivalent is commonly required.
• Some agencies recruit entry-level applicants or require certifications.
• Testing scores, experience, and training deadlines are set by the official announcement.

Aufgaben

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into CAD systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responders as needed.
• Provide approved caller instructions within training limits.
• Maintain accurate records and protect confidential information.

Kenntnisse

Typing

Active listening

Clear speech

Computer proficiency

Information organization

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Emergency Telecommunicator Services in Quebradillas is seeking 911 dispatchers to connect callers with police, fire, or medical responders. Dispatchers manage multiple systems, verify locations, and relay information calmly and accurately.

Positions may involve overnight shifts, weekends, and overtime. Candidates should have a high school diploma; some agencies require prior experience or certifications in emergency communications.