Calm 911 Dispatcher — Rapid Emergency Coordination

Emergency Telecommunicator Services; Tarlton (OH); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Job summary

Emergency Telecommunicator Services in Ohio seeks an 911 Emergency Dispatcher to connect callers with public safety resources. You will manage emergency and nonemergency calls, verify locations, and relay critical information while coordinating multiple systems.

The role requires calm communication and accurate data entry in a fast-paced environment. The position involves rotating shifts, potential overtime, and adherence to agency procedures.

Qualifications

• High school diploma or equivalent commonly required.
• Some agencies recruit entry-level applicants while others require experience or certifications.
• Typing accuracy, listening, clear speech, and organizing information under pressure are useful skills.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.

Skills

Active listening

Typing

Clear speech

Computer proficiency

Multitasking

Education

High school diploma or GED

Tools

CAD systems

Job description

Emergency Telecommunicator Services in Ohio seeks an 911 Emergency Dispatcher to connect callers with public safety resources. You will manage emergency and nonemergency calls, verify locations, and relay critical information while coordinating multiple systems.

The role requires calm communication and accurate data entry in a fast-paced environment. The position involves rotating shifts, potential overtime, and adherence to agency procedures.