911 Dispatcher: Calm, Precise Emergency Coordination

County Emergency Communications; Blue Rock (OH); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Job summary

County Emergency Communications in Blue Rock, OH, seeks a 911 Emergency Dispatcher to handle urgent and nonurgent calls, coordinate responders, and relay critical information. The role requires calm communication, strong listening, and precise data entry across multiple dispatch systems.

Work may involve overnight shifts, weekends, and overtime, with duties centered on public safety coordination and maintaining accurate incident records.

Qualifications

• High school diploma or equivalent commonly required.
• Some agencies recruit entry-level applicants or require certifications.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into CAD systems.
• Dispatch responders when needed and monitor radio traffic.
• Provide caller instructions within training limits.
• Maintain records and protect confidentiality.

Skills

Typing

Active listening

Clear speech

Basic computer proficiency

Organize information under pressure

Education

High school diploma

Job description

County Emergency Communications in Blue Rock, OH, seeks a 911 Emergency Dispatcher to handle urgent and nonurgent calls, coordinate responders, and relay critical information. The role requires calm communication, strong listening, and precise data entry across multiple dispatch systems.

Work may involve overnight shifts, weekends, and overtime, with duties centered on public safety coordination and maintaining accurate incident records.