911 Emergency Dispatcher — Calm, Critical Call Coordination

Emergency Telecommunicator Services; Montpelier (OH); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Professional training

Job summary

Emergency Telecommunicator Services is seeking an 911 Emergency Dispatcher in Montpelier, OH. The role involves taking emergency and non-emergency calls, confirming details, and coordinating responders in accordance with agency procedures.

Position requires calm communication, accuracy, and the ability to manage multiple systems. Training and certifications may be required; overtime could be involved depending on needs.

Qualifications

• High school diploma or GED commonly required.
• Typing, listening, clear speech and basic computer proficiency are useful.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details and safety concerns.
• Enter incident information into dispatch systems and relay instructions.

Skills

Typing

Active listening

Clear speech

Basic computer skills

Education

High school diploma or GED

Tools

CAD systems

Job description

Emergency Telecommunicator Services is seeking an 911 Emergency Dispatcher in Montpelier, OH. The role involves taking emergency and non-emergency calls, confirming details, and coordinating responders in accordance with agency procedures.

Position requires calm communication, accuracy, and the ability to manage multiple systems. Training and certifications may be required; overtime could be involved depending on needs.