Call Center Specialist

AppleOne Employment Services; Miami (FL); On-site; USD 25,000 - 28,000; Full time

Job summary

AppleOne Employment Services is hiring Call Center Support Specialists for a temporary assignment in Miami, FL. You will answer inbound calls, provide product information, update records, and support sales operations.

Qualified candidates have excellent customer service, can type at least 50 words per minute, and show strong attention to detail. The position offers a steady daytime schedule, 13-week or longer assignment, and comprehensive benefits where applicable.

Qualifications

• Excellent customer service and telephone skills.
• Ability to type at least 50 words per minute.
• Intermediate computer and data-entry skills.
• Strong communication and attention to detail.

Responsibilities

• Answer inbound calls and assist customers professionally
• Provide accurate product-related information
• Research purchasing records
• Enter and update information in computer systems
• Document caller interactions
• Support company sales and operations

Skills

Customer service

Typing 50 WPM

Data-entry

Attention to detail

Job description

NOW HIRING: CALL CENTER SUPPORT SPECIALISTS

Looking for an opportunity to earn great money while gaining valuable government experience? We are hiring Call Center Support Specialists for a temporary assignment in Miami, FL.

POSITION DETAILS

• - Location: Miami, FL
• - Regular pay: $18 - $20 per hour
• - Regular schedule: Monday - Friday, 8:00 a.m.-5:00 p.m.

WHAT YOU’LL DO

• Answer inbound calls and assist customers professionally
• Provide accurate product-related information
• Research purchasing records
• Enter and update information in computer systems
• Document caller interactions
• Support company sales and operations

This is a great opportunity to earn strong income, gain experience, and play an important role in a successful company's sales operation. With several positions available, qualified candidates are encouraged to apply immediately!

QUALIFICATIONS

• Excellent customer service and telephone skills
• Ability to type at least 50 words per minute
• Intermediate computer and data-entry skills
• Strong communication and attention to detail

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.