Cage Shift Lead: Compliance, Service & Operations

Catawba Two Kings Casino

Kings Mountain (NC)

On-site

USD 42,000 - 65,000

Full time

9 days ago

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Job summary

Catawba Two Kings Casino in Kings Mountain, NC is seeking a Cage Assistant Shift Manager to support the Cage Shift Manager and oversee all aspects of casino cage operations, including main, bank, front windows, and satellite banks. The role ensures accurate transactions in line with internal controls, state gaming regulations, and AML laws, while supervising staff and maintaining guest service excellence.

Primary duties include managing cashier functions, vault operations, scheduling, and

Qualifications

Strong leadership and coaching abilities.
Excellent math, cash handling, and reconciliation skills.
Proficiency with cage management systems and MS Office.
Ability to follow instructions and communicate effectively in English.

Responsibilities

Assist in day-to-day cage operations management, including cashier oversight and vault operations.
Ensure transactions comply with policies and gaming/AML laws.
Supervise cage staff and manage scheduling, payroll, and evaluations.
Monitor inventory and balance procedures at shift end.
Act as Cage Shift Manager or Cage Manager when needed.
Coordinate with compliance, audit, accounting, and surveillance during reviews.