Cage Training Lead — Compliance & Team Development

Catawba-Two-Kings-Casino; Kings Mountain (NC); On-site; USD 42,000 - 66,000; Full time

Job summary

Catawba Two Kings Casino seeks a Cage Training Supervisor to lead the department's training program, develop materials, and ensure adherence to policies and Gaming Commission regulations.

Responsibilities include conducting training sessions, maintaining certification records, and tracking program effectiveness. The role requires familiarity with cash operations, supervisory experience, and strong MS Office skills.

Qualifications

• Two years casino cage experience with at least one year in a supervisory role.
• Must be at least 21 years of age.

Responsibilities

• Develop training materials, manuals, SOPs and tests.
• Conduct new hire orientation and ongoing trainings.
• Track and measure training effectiveness with metrics and reports.
• Recommend changes to procedures to improve effectiveness.
• Perform cage supervisor duties as needed to stay knowledgeable.

Skills

Cage operations knowledge

Instructional design

Training delivery

MS Office (Word, Excel, PowerPoint)

Casino cash management systems

Education

High school diploma or GED

Tools

Loyalty system (Loyalty)

Quickets

Everi Compliance

Exchange Explorer

CCT

Job description

Catawba Two Kings Casino seeks a Cage Training Supervisor to lead the department's training program, develop materials, and ensure adherence to policies and Gaming Commission regulations.

Responsibilities include conducting training sessions, maintaining certification records, and tracking program effectiveness. The role requires familiarity with cash operations, supervisory experience, and strong MS Office skills.