Café Store Leader: Grow Teams, Elevate Guest Experience

Ziggi’s Coffee, LLC; Sherwood (OR); On-site; USD 65,000 - 90,000; Full time

Job summary

Ziggi’s Coffee, LLC is seeking a hands-on General Manager to lead store operations, energize the team, and deliver a welcoming guest experience. You will model the culture, set expectations, and coach staff on service standards and quality.

You’ll manage scheduling, labor, inventory, food safety, and performance metrics, while partnering with owners and leaders to drive labor targets, sales, and guest satisfaction—creating future leaders along the way.

Qualifications

• 1–2 years of leadership experience in a coffee shop, café, or fast-paced hospitality environment.

Responsibilities

• Lead all store operations to ensure a consistent, high-quality guest experience.
• Provide clear, ongoing feedback to team members to promote growth, accountability, and performance.
• Interview, onboard, and train new staff in alignment with company values and standards.
• Write and maintain employee schedules while managing labor goals and shift coverage needs.
• Oversee inventory levels, ordering, and waste reduction practices.
• Maintain store cleanliness, organization, and compliance with food safety standards.
• Drive team performance by reviewing guest feedback, quality audits, and service metrics.
• Communicate effectively with owners, leadership, and staff to ensure alignment and clarity.

Skills

Leadership

Customer service

Team development

Staff scheduling

Communication

Operations management

Job description

Ziggi’s Coffee, LLC is seeking a hands-on General Manager to lead store operations, energize the team, and deliver a welcoming guest experience. You will model the culture, set expectations, and coach staff on service standards and quality.

You’ll manage scheduling, labor, inventory, food safety, and performance metrics, while partnering with owners and leaders to drive labor targets, sales, and guest satisfaction—creating future leaders along the way.