Store Leader - Elevate Guest Experience & Team Growth

Ziggi’s Coffee, LLC; Denver (CO); On-site; USD 42,000 - 65,000; Full time

Job summary

Ziggi’s Coffee, LLC is seeking a General Manager to lead store operations with energy and accountability, creating a welcoming space for customers and teammates. You will set the tone for culture, coach the team, and ensure a consistent, high-quality guest experience across shifts.

As a hands-on leader, you will own scheduling, labor goals, inventory control, and ongoing staff development while partnering with owners and leadership to achieve store goals and a positive, values-driven environment.

Qualifications

• 1–2 years of leadership experience in a coffee shop or fast-paced hospitality.
• Strong knowledge of coffee service operations, drink prep, and guest experience.
• Proven ability to coach and develop team members.
• Experience managing labor goals, scheduling, and inventory.
• Excellent communication under pressure.
• Passion for building a positive team culture.

Responsibilities

• Lead all store operations to deliver a consistent guest experience.
• Provide ongoing feedback to promote growth and performance.
• Interview, onboard, and train new staff per company standards.
• Write and maintain schedules, manage labor goals and coverage.
• Oversee inventory, ordering, and waste reduction.
• Maintain store cleanliness, organization, and food safety compliance.
• Drive team performance via guest feedback and service metrics.
• Communicate effectively with owners and staff for alignment.

Skills

Leadership experience

Coffee service operations

Team coaching

Scheduling & labor management

Communication under pressure

Culture development

Job description

Ziggi’s Coffee, LLC is seeking a General Manager to lead store operations with energy and accountability, creating a welcoming space for customers and teammates. You will set the tone for culture, coach the team, and ensure a consistent, high-quality guest experience across shifts.

As a hands-on leader, you will own scheduling, labor goals, inventory control, and ongoing staff development while partnering with owners and leadership to achieve store goals and a positive, values-driven environment.