Coffee Shop Store Leader: Grow Teams & Elevate Service

Ziggi’s Coffee, LLC; New Jersey; On-site; USD 60,000 - 85,000; Full time

Job summary

Ziggi’s Coffee, LLC is seeking a General Manager to lead store operations with energy and accountability. You will set the tone for culture, coach and develop a diverse team, and ensure an exceptional guest experience on every shift.

As the brand ambassador, you’ll manage labor, scheduling, and inventory while maintaining food safety and store cleanliness. This role requires hands-on leadership and a commitment to growing future store leaders at our New Jersey location.

Qualifications

• 1–2 years of leadership experience in coffee shop or fast-paced hospitality.
• Strong knowledge of coffee service operations, drink preparation, and guest experience standards.
• Experience coaching and developing teams.
• Experience managing labor, scheduling, and inventory.
• Excellent communicator able to stay calm under pressure.
• Passionate about building a positive team culture and growing others.

Responsibilities

• Lead all store operations to ensure a consistent, high-quality guest experience.
• Provide clear, ongoing feedback to team members to promote growth and accountability.
• Interview, onboard, and train new staff in alignment with company values and standards.
• Create and maintain employee schedules while managing labor goals and shift coverage.
• Oversee inventory levels, ordering, and waste reduction practices.
• Maintain store cleanliness, organization, and compliance with food safety standards.
• Drive team performance by reviewing guest feedback, quality audits, and service metrics.
• Communicate effectively with owners, leadership, and staff to ensure alignment and clarity.

Skills

Leadership

Coffee operations

Team coaching

Labor management

Scheduling

Inventory management

Communication

Culture building

Job description

Ziggi’s Coffee, LLC is seeking a General Manager to lead store operations with energy and accountability. You will set the tone for culture, coach and develop a diverse team, and ensure an exceptional guest experience on every shift.

As the brand ambassador, you’ll manage labor, scheduling, and inventory while maintaining food safety and store cleanliness. This role requires hands-on leadership and a commitment to growing future store leaders at our New Jersey location.