Cafe Shift Leader & Guest Experience Coach

Blue Bottle Coffee Inc; Newport Beach (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health, dental, vision coverage

401(k) plan

Paid time off

Discount on products

Free drinks during shifts

Flexible spending account

Employee Assistance Program

Job summary

Blue Bottle Coffee Inc is seeking a Shift Supervisor to lead cafe operations and drive exceptional hospitality while upholding strict standards. You will guide a team, oversee service flow, and support continuous improvements in the cafe.

The role involves training new team members, managing inventory, and adhering to safety and quality protocols. Compensation includes hourly pay and tips, with a focus on engaging guests and sustaining a positive cafe culture.

Qualifications

• Leadership and ability to train and develop a team.
• Strong communication and guest hospitality skills.
• Problem-solving and resourceful decision-making.
• Experience with cash handling and daily deposits.

Responsibilities

• Lead cafe operations to ensure safety, cleanliness, quality and efficiency.
• Oversee service flow and staff allocation to deliver hospitality per standards.
• Manage inventory, ordering, receiving, and stock control.
• Onboard and train new team members and ensure smooth integration.

Skills

Leadership

Training

Communication

Problem-solving

Cash handling

Education

Blue Bottle Academy Barista training

Food Safety Certification

Job description

Blue Bottle Coffee Inc is seeking a Shift Supervisor to lead cafe operations and drive exceptional hospitality while upholding strict standards. You will guide a team, oversee service flow, and support continuous improvements in the cafe.

The role involves training new team members, managing inventory, and adhering to safety and quality protocols. Compensation includes hourly pay and tips, with a focus on engaging guests and sustaining a positive cafe culture.