Cafe Shift Lead and Guest Experience Champion

Blue Bottle Coffee; San Francisco (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Discount on products

Free drinks during shifts

FSA & commuter benefits

Employee assistance program

Job summary

Blue Bottle Coffee in San Francisco is hiring a Shift Supervisor to lead hospitality and uphold cafe standards while driving business goals. You will oversee service flow, inventory, training, and onboarding, ensuring safety, quality, and exceptional guest experiences.

The role emphasizes leadership without direct reports and a culture of continuous learning. We seek a proactive leader who can motivate the team, manage cash handling, and support sustainability initiatives while delivering

Qualifications

• 6 months to 1 year of supervisory experience or experience in team leadership.
• Completed Blue Bottle Academy’s Barista training and validation program or will complete it within 90 days post-hire.
• Existing Food Safety Certification required for the state you will be working in and for your specific role, or will obtain it within 30 days post-hire.

Responsibilities

• Possess comprehensive knowledge of Cafe expenditures and actively contribute to sales growth initiatives.
• Support ongoing operations and continuous improvement within the cafe, ensuring the right routines, processes, and tools are in place.
• Oversee service flow to uphold safety, cleanliness, quality, and efficiency.
• Execute essential operational support duties such as ordering, receiving, and managing inventory.
• Lead onboarding and training of new team members, ensuring seamless integration.

Skills

Leadership

Communication

Training

Problem solving

Tools

POS System

Job description

Blue Bottle Coffee in San Francisco is hiring a Shift Supervisor to lead hospitality and uphold cafe standards while driving business goals. You will oversee service flow, inventory, training, and onboarding, ensuring safety, quality, and exceptional guest experiences.

The role emphasizes leadership without direct reports and a culture of continuous learning. We seek a proactive leader who can motivate the team, manage cash handling, and support sustainability initiatives while delivering