Cafe Shift Lead: Craft Coffee & Guest Experience

Blue Bottle Coffee; New York (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee discounts

Training & development

Commuter benefits

Job summary

Blue Bottle Coffee is seeking a Shift Supervisor for a New York cafe. You will lead a team to maintain hospitality standards, oversee daily operations, and manage inventory while ensuring safety and efficiency in a fast-paced environment.

The role requires 6 months to 1 year in team leadership, Barista training completion, and a Food Safety Certification or plan to obtain it within 30 days. Excellent communication and problem-solving skills are essential.

Qualifications

• 6 months to 1 year of supervisory experience or experience in team leadership.
• Completed Blue Bottle Academy’s Barista training and validation program or will complete it within 90 days post-hire.
• Existing Food Safety Certification required for the state you will be working in and for your specific role, or will obtain it within 30 days post-hire.
• Basic math and computer skills.
• A flexible schedule and are available to work mornings, evenings, weekends, and holidays.

Responsibilities

• Possess comprehensive knowledge of Cafe expenditures and actively contribute to sales growth initiatives.
• Support ongoing operations and continuous improvement within the cafe, through the assigned operational area of focus.
• Oversee service flow to uphold optimal levels of safety, cleanliness, quality, and efficiency.
• Execute essential operational support duties such as ordering, receiving, and managing inventory.
• Follow the Leader on Duty process and checklists by strategically deploying staff, overseeing breaks, and ensuring hospitality and adherence to standards.

Skills

Leadership

Communication

Problem-solving

Education

Barista training certification

Job description

Blue Bottle Coffee is seeking a Shift Supervisor for a New York cafe. You will lead a team to maintain hospitality standards, oversee daily operations, and manage inventory while ensuring safety and efficiency in a fast-paced environment.

The role requires 6 months to 1 year in team leadership, Barista training completion, and a Food Safety Certification or plan to obtain it within 30 days. Excellent communication and problem-solving skills are essential.