Cafe Shift Lead: Coffee & Guest Experience

Blue Bottle Coffee; Roseville (CA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) plan

Paid time off

Product discounts

Training and development

Job summary

Blue Bottle Coffee invites a passionate Barista Team Leader to join our Roseville Galleria Kiosk. You will train and guide a motivated team, uphold Blue Bottle standards, and contribute to exceptional guest experiences grounded in care and respect.

You bring supervisory experience, Barista training, and a love for coffee. This on-site role offers growth, sustainability initiatives, and a collaborative culture focused on Omotenashi in service.

Qualifications

• 6 months to 1 year of supervisory or team leadership experience.
• Completed Blue Bottle Academy Barista training and validation program or will complete it within 90 days post-hire.
• Existing Food Safety Certification required for the state you will be working in and for your specific role, or will obtain it within 30 days post-hire.
• Basic math and computer skills.
• A flexible schedule and are available to work mornings, evenings, weekends, and holidays.

Responsibilities

• Possess comprehensive knowledge of Cafe expenditures and actively contribute to sales growth initiatives.
• Support ongoing operations and continuous improvement within the cafe, through the assigned operational area of focus, taking a proactive role in ensuring the right routines, processes, and tools are in place to enable the team’s success.
• Oversee service flow to uphold optimal levels of safety, cleanliness, quality, and efficiency.
• Execute essential operational support duties such as ordering, receiving, and managing inventory.
• Follow the Leader on Duty process and checklists by strategically deploying staff, overseeing breaks, and ensuring exceptional hospitality and adherence to Blue Bottle's standards for beverage and food preparation.
• Facilitate the onboarding and training of new team members, ensuring seamless integration into the team.
• Assume responsibility for cash handling and daily deposits.
• Promptly address guest concerns within the Cafe.
• Report incidents of illness and injury as per protocol.
• Provide guidance to team members on new menu offerings and operational procedures.
• Lead efforts to achieve company-wide sustainability objectives, actively engaging your team in these initiatives.
• Consistently prepare and serve beverages and food items to the highest quality standards.
• Take charge of supervising high-performing team members.
• Demonstrate exemplary behavior as a role model for your team members, consistently setting high standards and continuously striving for improvement, and lead with Omotenashi in mind.
• Foster a culture of curiosity and ongoing learning, participating in tastings, cuppings, and training sessions to deepen your understanding of coffee.
• Ensure compliance with company standards and safety protocols, fostering a culture of continuous improvement through constructive feedback and support to promote a safe and respectful workplace environment for all team members

Skills

Leadership

Training

Communication

Curiosity

Decision making

Empathy

Sustainability

Work eligibility (US)

Education

Blue Bottle Academy Barista training

Job description

Blue Bottle Coffee invites a passionate Barista Team Leader to join our Roseville Galleria Kiosk. You will train and guide a motivated team, uphold Blue Bottle standards, and contribute to exceptional guest experiences grounded in care and respect.

You bring supervisory experience, Barista training, and a love for coffee. This on-site role offers growth, sustainability initiatives, and a collaborative culture focused on Omotenashi in service.