Café General Manager: Lead, Coach & Elevate Service

Ziggi’s Coffee, LLC; Beaumont (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Ziggi’s Coffee, LLC is seeking a hands-on General Manager to lead daily store operations in California. You will oversee guest experience, develop a high-performing team, and drive sales and quality through effective scheduling, coaching, and inventory control.

You will set the tone for store culture, ensure food safety standards, and collaborate with owners and leadership to meet targets and growth goals. The role requires energy, accountability, and a passion for hospitality.

Qualifications

• 2+ years of leadership in a coffee shop, café, or fast-paced hospitality environment.
• Solid knowledge of coffee service operations, drink prep, and guest experience standards.
• Proven track record in coaching, mentoring, and developing team members.
• Experience managing labor goals, scheduling, and inventory controls.
• Strong communication skills, able to stay calm and effective under pressure.
• Passion for fostering a positive team culture and growing others.

Responsibilities

• Lead all store operations to deliver a consistent, high-quality guest experience.
• Provide ongoing feedback to team members to drive growth, accountability, and performance.
• Interview, onboard, and train new staff aligned with company values and standards.
• Create and maintain employee schedules, manage labor costs, and ensure shift coverage.
• Oversee inventory, ordering, and waste reduction practices.
• Maintain store cleanliness, organization, and compliance with food safety standards.
• Drive team performance by reviewing guest feedback, audits, and service metrics.
• Communicate effectively with owners, leadership, and staff to ensure alignment.

Skills

Leadership

Coffee service operations

Team coaching

Labor management

Communication

Culture & development

Job description

Ziggi’s Coffee, LLC is seeking a hands-on General Manager to lead daily store operations in California. You will oversee guest experience, develop a high-performing team, and drive sales and quality through effective scheduling, coaching, and inventory control.

You will set the tone for store culture, ensure food safety standards, and collaborate with owners and leadership to meet targets and growth goals. The role requires energy, accountability, and a passion for hospitality.