Coffee Shop General Manager — Lead, Inspire, Grow

Ziggi’s Coffee, LLC; Erie (CO); On-site; USD 52,000 - 76,000; Full time

Job summary

Ziggi’s Coffee, LLC is seeking a General Manager who leads store operations with energy and accountability to deliver a superior guest experience. You will guide daily execution, drive team development, and maintain store culture aligned with Ziggi’s standards.

The role emphasizes coaching, scheduling, inventory control, safety, and strong communication with owners and staff to ensure consistency and growth.

Qualifications

• 1–2 years of leadership experience in a coffee shop, café, or fast-paced hospitality.
• Strong knowledge of coffee service operations and guest standards.
• Proven success in coaching and developing teams.
• Comfortable managing labor goals, scheduling, and inventory.
• Excellent communicator able to stay calm and effective under pressure.
• Passionate about creating a positive team culture and growth.

Responsibilities

• Lead all store operations to ensure a high-quality guest experience.
• Provide ongoing feedback to promote growth, accountability, and performance.
• Interview, onboard, and train new staff in line with company values.
• Write and maintain employee schedules, managing labor goals and coverage.
• Oversee inventory levels, ordering, and waste reduction practices.
• Maintain store cleanliness, organization, and food safety compliance.
• Drive team performance by reviewing guest feedback, audits, and metrics.
• Communicate effectively with owners, leadership, and staff for alignment.

Skills

Leadership experience

Coffee service operations

Team development

Labor goals & scheduling

Inventory management

Effective communication

Culture building

Job description

Ziggi’s Coffee, LLC is seeking a General Manager who leads store operations with energy and accountability to deliver a superior guest experience. You will guide daily execution, drive team development, and maintain store culture aligned with Ziggi’s standards.

The role emphasizes coaching, scheduling, inventory control, safety, and strong communication with owners and staff to ensure consistency and growth.