Café General Manager — Lead & Grow Your Team

Ziggi’s Coffee, LLC; Fort Collins (CO); On-site; USD 60,000 - 85,000; Full time

Job summary

Ziggi’s Coffee, LLC is seeking a General Manager to lead daily store operations and drive long-term team development. This hands-on leader sets store culture, inspires excellence, and creates a welcoming space for customers and team members.

The GM will oversee scheduling, inventory, and quality standards while coaching staff to deliver a superior guest experience and maintain exceptional store performance.

Qualifications

• Leadership experience in a coffee shop or hospitality environment.
• Knowledge of coffee service operations, drink preparation, and guest experience standards.
• Proven success in leading, coaching, and developing teams.
• Comfortable managing labor goals, scheduling, and inventory.
• Excellent communicator under pressure.
• Passionate about creating a positive team culture and growth.

Responsibilities

• Lead all store operations to ensure a consistent, high-quality guest experience.
• Provide clear, ongoing feedback to team members to promote growth, accountability, and performance.
• Interview, onboard, and train new staff in alignment with company values and standards.
• Write and maintain employee schedules while managing labor goals and shift coverage needs.
• Oversee inventory levels, ordering, and waste reduction practices.
• Maintain store cleanliness, organization, and compliance with food safety standards.
• Drive team performance by reviewing guest feedback, quality audits, and service metrics.
• Communicate effectively with owners, leadership, and staff to ensure alignment and clarity.

Job description

Ziggi’s Coffee, LLC is seeking a General Manager to lead daily store operations and drive long-term team development. This hands-on leader sets store culture, inspires excellence, and creates a welcoming space for customers and team members.

The GM will oversee scheduling, inventory, and quality standards while coaching staff to deliver a superior guest experience and maintain exceptional store performance.