Café Ambassador • Digital Banking Guide & Community Advocate

Capital One; Delray Beach (FL); On-site; USD 48,000 - 55,000; Part time

Benefits offered by this job

Day 1 medical, dental, vision coverage

Paid Time Off

Education Assistance

Matching 401(k) up to 7.5%

Paid Parental Leave

Mental Health support

Back-up Child or Elder Care

Custom Threads beverage

Competitive benefits

Job summary

Capital One Delray Beach is seeking a Café Ambassador (Part Time) to serve as the face of the brand in a vibrant community cafe. You’ll guide guests through digital banking tools, highlight Capital One’s products, and foster meaningful connections rather than traditional sales.

This role emphasizes service mindset and community impact, outside a typical teller window. You’ll be on the move within the cafe, supporting events, and collaborating with partners to promote financial health.

Qualifications

• 1 year of Retail, Sales or Customer Service experience
• High School Diploma, GED, or Equivalent Certification
• Strong communication skills and comfort engaging guests

Responsibilities

• Be a Natural Connector: engage guests in a high-energy environment as a banking guide, not a barista.
• Serve as a Brand Advocate: share Capital One’s products through conversation, free from high-pressure quotas.
• Simplify the Complex: guide customers through digital banking tools and troubleshoot tech issues.
• Facilitate Purposeful Impact: host local events that promote financial health and partner with community programs.
• Advocate & Problem-Solve: resolve customer issues in alignment with compliance and regulatory requirements.

Skills

Customer service

Communication

Adaptability

Education

High School Diploma or GED

Associate degree

Job description

Capital One Delray Beach is seeking a Café Ambassador (Part Time) to serve as the face of the brand in a vibrant community cafe. You’ll guide guests through digital banking tools, highlight Capital One’s products, and foster meaningful connections rather than traditional sales.

This role emphasizes service mindset and community impact, outside a typical teller window. You’ll be on the move within the cafe, supporting events, and collaborating with partners to promote financial health.