Café Ambassador: Digital Banking Guide & Community Builder

Capital One Group; Delray Beach (FL); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage from

Flexible Spending Accounts

Life and Disability Insurance

Paid Time Off

Education Assistance Matching 401(k)

Paid Parental Leave

Mental Health support

Family support benefits

Signature Threads line discount

Custom beverage while working

Job summary

Capital One is seeking a Café Ambassador in Delray Beach, FL to engage guests in a vibrant community hub, acting as a banking guide rather than a traditional teller. You’ll promote Capital One’s digital tools, support local events, and uphold the brand while delivering outstanding guest experiences.

The role emphasizes relationship-building, compliance-aligned problem-solving, and flexible, mobile engagement across the cafe environment.

Qualifications

• High School Diploma, GED, or Equivalent Certification.
• At least 1 year of Retail, Sales, or Customer Service experience.

Responsibilities

• Engage with guests in a high-energy environment that serves as a community space and local coffee shop.
• Share the value of Capital One’s products through conversation focused on the guest experience.
• Guide customers through Capital One's digital ecosystem and mobile tools.

Skills

Customer service experience

Strong communication

Retail/Sales experience

Education

Associate’s degree

Tools

G-Suite

Job description

Capital One is seeking a Café Ambassador in Delray Beach, FL to engage guests in a vibrant community hub, acting as a banking guide rather than a traditional teller. You’ll promote Capital One’s digital tools, support local events, and uphold the brand while delivering outstanding guest experiences.

The role emphasizes relationship-building, compliance-aligned problem-solving, and flexible, mobile engagement across the cafe environment.