Cafe Ambassador: Digital Banking Guide & Connector

Capital One Group; Texas; On-site; USD 48,000 - 55,000; Part time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Prescriptions

Flexible Spending Accounts

Life insurance

Disability insurance

Paid Time Off

Education Assistance

401(k) match

Paid Parental Leave

Mental Health support

Back-up Care

Threads gear

Custom beverage

Job summary

Capital One in Dallas, TX seeks a Part-Time Café Ambassador to energize a vibrant community hub. You’ll bridge digital banking with human connection, guiding guests through Capital One’s ecosystem while avoiding traditional sales pressure.

The role emphasizes guest experience, events, and brand stewardship, with an inclusive environment and flexible scheduling to support a thriving community cafe.

Qualifications

• High School Diploma, GED, or Equivalent Certification.
• At least 1 year of Retail, Sales, or Customer Service experience.
• Associate’s degree preferred.
• 2+ years of banking experience preferred.
• 2+ years of Retail or Customer-facing experience preferred.
• Proficient in G-Suite with strong written and oral communication.

Responsibilities

• Engage guests in a high-energy environment as a banking guide.
• Share Capital One’s products through conversations, not sales.
• Guide customers through digital banking tools and troubleshooting.
• Host local events promoting financial health and partnerships.
• Advocate for customers and resolve issues with compliance in mind.
• Foster an inclusive, adaptable team culture.
• Move around the cafe to support guest experience.

Skills

Retail experience

Customer service

Communication skills

G-Suite

Education

High School Diploma/GED

Associate’s degree

Tools

G-Suite

Job description

Capital One in Dallas, TX seeks a Part-Time Café Ambassador to energize a vibrant community hub. You’ll bridge digital banking with human connection, guiding guests through Capital One’s ecosystem while avoiding traditional sales pressure.

The role emphasizes guest experience, events, and brand stewardship, with an inclusive environment and flexible scheduling to support a thriving community cafe.