Digital Banking Guide & Community Connector

Capital One; Miami Beach (FL); On-site; USD 48,000 - 55,000; Part time

Benefits offered by this job

Health benefits

Paid time off

Education assistance

Parental leave

Mental health support

Back-up care

Threads beverage perk

Job summary

Capital One is seeking a Part-Time Café Ambassador in Brickell to be the face of our mission, guiding guests through digital banking and serving as a brand ambassador in a vibrant community hub. You’ll move throughout the Café, engaging customers and promoting Capital One’s products through conversation rather than traditional sales.

Responsibilities include helping guests navigate mobile tools, hosting local events, and ensuring a positive guest experience in a dynamic, on-site setting in

Qualifications

• High School Diploma, GED, or Equivalent Certification.
• At least 1 year of Retail, Sales, or Customer Service experience.

Responsibilities

• Be a Natural Connector by engaging guests in a high-energy community space.
• Serve as a Brand Advocate sharing Capital One values through conversation, not high-pressure sales.
• Guide customers through our digital tools and troubleshoot tech challenges.
• Host and support local events to promote financial health within Capital One programs.
• Advocate, problem-solve and resolve issues in alignment with compliance and regulations.
• Foster an inclusive, flexible culture and stay engaged as you move throughout the Café.
• Move around the Café to connect with the community and support the guest experience throughout the day.

Skills

Customer service

Communication skills

Retail experience

Banking knowledge

G-Suite proficiency

Education

High School Diploma/GED

Associate’s degree

Tools

G-Suite

Job description

Capital One is seeking a Part-Time Café Ambassador in Brickell to be the face of our mission, guiding guests through digital banking and serving as a brand ambassador in a vibrant community hub. You’ll move throughout the Café, engaging customers and promoting Capital One’s products through conversation rather than traditional sales.

Responsibilities include helping guests navigate mobile tools, hosting local events, and ensuring a positive guest experience in a dynamic, on-site setting in