Business Systems Analyst

First Roles; Pontiac (MI); Hybrid; USD 64,000 - 79,000; Full time

Job summary

V2Soft, Inc is seeking a Business Systems Analyst in Pontiac, MI with 5+ years of experience. The role requires hands-on work with ServiceNow integrations (Asset/Inventory/CMDB discovery/Webex) and strong data analytics skills.

M365 productivity tools proficiency is required, and telecommunications expense management experience is a plus. The position is full-time and hybrid, with at least two onsite days per week and remote days possible from a suitable home office.

Qualifications

• 5+ years of experience in IT/business analysis or similar roles.
• Proven experience with ServiceNow integrations (Asset/Inventory/CMDB discovery/Webex).
• Strong data analytics experience using analytics tools.
• Experience with M365 Productivity Suite is required.
• Telecommunications Expense Management experience is a plus.

Skills

ServiceNow integrations

Telecommunications Expense Management

M365 Productivity Suite

Data analytics

Tools

ServiceNow

CMDB discovery

Webex

Microsoft 365

Job description

Business Systems Analyst

V2Soft, Inc

Pontiac, Michigan 48340

$71,661 per year - estimated

Full time

V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have headquartered in Bloomfield Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security. Beyond our work, we actively support local communities and non‑profits, reflecting our core values. Join us to be part of a dynamic and impactful global company!

Experience: 5+ years

Mandatory Skills & Experience:

• Experience with ServiceNow integrations (Asset Management, Inventory Management, CMDB discovery, Webex)
• Telecommunications Expense Management experience a plus
• MUST HAVE strong experience using M365 Productivity Suite
• MUST HAVE data analytics experience

Environment: Position is Hybrid, minimum 2 days a week onsite. Remote days are expected to be in an adequate home office. V2Soft is an Equal Opportunity Employer (EOE). We welcome applicants from all backgrounds, including individuals with disabilities and veterans.