Business Analyst(ServiceNow integrations)

Intellibee Inc; Pontiac (MI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Long-Term Stability

Comprehensive Health Coverage

401(k) Program

Green Card Assistance

Job summary

IntelliBee seeks a Business Analyst for ServiceNow integrations in Pontiac, MI. The role involves analyzing business needs across Infrastructure Services, including Networking, Server, and O365, with a focus on data analytics and documentable requirements.

Ideal candidates have 5+ years of experience, strong M365 skills, and experience with contracts/RFPs. Join a team offering long-term stability and comprehensive benefits in a dynamic environment.

Qualifications

• Experience with ServiceNow integrations including Asset Management, Inventory Management, CMDB discovery, Webex.
• Must have strong data analytics experience.
• Experience with contracts and writing RFPs is a plus.

Responsibilities

• Analyze business needs and translate into technical requirements.
• Design solutions and develop technical specifications.
• Test and implement technology solutions to meet project requirements.
• Conduct research and create procedures to improve existing systems.

Skills

ServiceNow integrations

M365 Productivity Suite

Data analytics

Contracts / RFP experience

Job description

Business Analyst(ServiceNow integrations), Pontiac, MI, US

Business Analyst

Experience: 5+ years

Description:

Business Systems Analyst on projects across Infrastructure Services, including Networking, Server, Workstation Services, O365, VoIP Telecommunications and Service Center teams. Candidate must be a self-starter who takes ownership and responsibility of project assignments. BSA will apply proven communication, analytical, and problem-solving skills to help support the project, and to ensure that deliverables are met according to specifications. BSA duties will also include data analysis, designing solutions and writing up technical requirements, testing and implementing technology solutions, conducting research, creating procedures to improve the existing systems, providing training and support to users, writing Request for Proposals and Contract Scope of Deliverables.

Mandatory Skills & Experience

• Experience with ServiceNow integrations (Asset Management, Inventory Management, CMDB discovery, Webex)
• Telecommunications Expense Management experience a plus
• MUST HAVE strong experience using M365 Productivity Suite
• MUST HAVE data analytics experience
• Experience with Contracts and Request for Proposals a plus

Benefits At IntelliBee

• Long-Term Stability: Join us on a multi-year opportunities with room to grow.
• Comprehensive Health Coverage: Access quality healthcare benefits to keep you and your family well.
• Future Planning: Enroll in our 401(k) program and invest in your financial security.
• GC Assistance: We support immediate Green Card processing, if required.

Date Posted:19-Oct-2026