Business Systems Analyst (Infrastructure) - Pontiac, MI

Info Origin Inc; Pontiac (MI); Hybrid; USD 69,000 - 83,000; Full time

Job summary

Info Origin Inc in Pontiac, MI is seeking a Business Systems Analyst (Infrastructure) for a long-term contract. This hybrid role supports Infrastructure Services, including Networking, Server, Workstation Services, O365, VoIP, Telecom, and Service Center teams.

The candidate must be a self-starter who owns project assignments and communicates clearly, applying analysis and problem-solving to meet specifications.

Qualifications

• Experience with ServiceNow integrations (Asset Management, Inventory Management, CMDB discovery, Webex).
• Strong experience using M365 Productivity Suite.
• Data analytics experience.
• Experience with Contracts and Requests for Proposals a plus.

Responsibilities

• Support infrastructure projects across Networking, Server, Workstation Services, and O365 teams.
• Own project assignments and communicate clearly to ensure deliverables meet specifications.
• Apply analysis and problem-solving to design solutions and write technical requirements.
• Test and implement technology solutions; conduct research and develop procedures to improve systems.

Skills

ServiceNow integrations

M365 Productivity Suite

Data analytics

RFPs are a plus

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Business Systems Analyst (Infrastructure) - Pontiac, MI

Salary Range: $50.00 To $60.00 Hourly

Job Title : Business Systems Analyst (Hybrid)

Duration : Long term contract

Interview : First Video then In Person

Job Description:

• Business Systems Analyst on projects across Infrastructure Services, including Networking, Server, Workstation Services, O365, VoIP Telecommunications and Service Center teams.
• Candidate must be a self-starter who takes ownership and responsibility of project assignments.
• BSA will apply proven communication, analytical, and problem-solving skills to help support the project, and to ensure that deliverables are met according to specifications.
• BSA duties will also include data analysis, designing solutions and writing up technical requirements, testing and implementing technology solutions, conducting research, creating procedures to improve the existing systems, providing training and support to users, writing Request for Proposals and Contract Scope of Deliverables.

Mandatory Skills & Experience

• Experience with ServiceNow integrations (Asset Management, Inventory Management, CMDB discovery, Webex)
• MUST HAVE strong experience using M365 Productivity Suite
• MUST HAVE data analytics experience
• Experience with Contracts and Request for Proposals a plus