Business Systems Analyst (IT Infrastructure) || Pontiac, MI

Info Origin Inc; Michigan; Hybride; USD 69 000 - 83 000; Plein temps

Résumé du poste

Info Origin Inc, in Pontiac, MI, is seeking an experienced Business Systems Analyst focused on IT infrastructure, hybrid work arrangement. The role supports networking, servers, and service center teams within an enterprise IT environment.

The position emphasizes ServiceNow integrations and data analytics, with a long-term contract and a blended on-site/remote work schedule. Strong collaboration and independent ownership are required.

Qualifications

• Experience analyzing business and technical requirements.
• Strong analytical and problem-solving abilities.
• Excellent communication skills and ownership of assignments.

Responsabilités

• Analyze business and technical requirements and recommend solutions.
• Support ServiceNow integrations involving Asset Management, Inventory Management, CMDB Discovery, and Webex.
• Perform data analysis, reporting, testing, and implementation support.
• Prepare technical documentation, procedures, RFPs, and contract deliverables.
• Collaborate with IT teams and provide user training and support.

Outils

Microsoft 365

ServiceNow

CMDB Discovery

Webex

Asset Management

Inventory Management

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Business Systems Analyst (IT Infrastructure) || Pontiac, MI

MI, US

Salary Range: $50.00 To $60.00 Hourly

Job Title : Business Systems Analyst (IT Infrastructure) (Hybrid)

Duration : Long term contract

Interview : First Video then In Person

Job Description:

• We are looking for an experienced Business Systems Analyst to support IT infrastructure projects involving Networking, Servers, Workstations, Microsoft 365, Telecommunications, and Service Center teams.

  Key Responsibilities:

  • Analyze business and technical requirements and recommend solutions.

  • Support ServiceNow integrations involving Asset Management, Inventory Management, CMDB Discovery, and Webex.

  • Perform data analysis, reporting, testing, and implementation support.

  • Prepare technical documentation, procedures, RFPs, and contract deliverables.

  • Collaborate with IT teams and provide user training and support.

Required Skills:

Strong experience with Microsoft 365 productivity tools.

Hands‑on experience with data analytics and data analysis.

Experience with ServiceNow integrations, including Asset Management, Inventory Management, CMDB Discovery, or Webex.

Strong communication, analytical, and problem‑solving skills.

Ability to work independently and take ownership of assignments.

Preferred : Telecommunications Expense Management, contract management, and RFP preparation experience.