Business Systems Analyst (IT Infrastructure) | Pontiac, MI

Info Origin Inc; Michigan; Hybrid; USD 69,000 - 83,000; Part time

Job summary

Info Origin Inc. in Pontiac, MI is seeking a Business Systems Analyst to support IT infrastructure projects in a hybrid capacity. The role covers Networking, Servers, Workstations, Microsoft 365, and collaboration with Service Center teams.

You will analyze business and technical requirements, support ServiceNow integrations (Asset Management, Inventory Management, CMDB Discovery, Webex), perform data analysis, testing, and documentation tasks, and train users as needed.

Qualifications

• Experience with Microsoft 365 productivity tools.
• Data analysis, reporting, and testing experience.
• Experience with ServiceNow integrations.
• Strong communication, analytical, and problem-solving skills.
• Ability to work independently and own assignments.

Responsibilities

• Analyze business and technical requirements and propose solutions.
• Support ServiceNow integrations including Asset Management, Inventory Management, CMDB Discovery, and Webex.
• Perform data analysis, reporting, testing, and implementation support.
• Prepare technical documentation, procedures, RFPs, and contract deliverables.
• Collaborate with IT teams and provide user training and support.

Skills

Microsoft 365

Data analytics

ServiceNow integrations

Communication

Analytical

Independent work

Tools

ServiceNow

CMDB Discovery

Webex

Asset Management

Inventory Management

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Business Systems Analyst (IT Infrastructure) || Pontiac, MI

MI, US

2 days ago Requisition ID: 2308

Salary Range: $50.00 To $60.00 Hourly

Job Title : Business Systems Analyst (IT Infrastructure) (Hybrid)

Duration : Long term contract

Interview : First Video then In Person

Job Description:

• We are looking for an experienced Business Systems Analyst to support IT infrastructure projects involving Networking, Servers, Workstations, Microsoft 365, Telecommunications, and Service Center teams.

  Key Responsibilities:

  • Analyze business and technical requirements and recommend solutions.

  • Support ServiceNow integrations involving Asset Management, Inventory Management, CMDB Discovery, and Webex.

  • Perform data analysis, reporting, testing, and implementation support.

  • Prepare technical documentation, procedures, RFPs, and contract deliverables.

  • Collaborate with IT teams and provide user training and support.

Required Skills:

Strong experience with Microsoft 365 productivity tools.

Hands-on experience with data analytics and data analysis.

Experience with ServiceNow integrations, including Asset Management, Inventory Management, CMDB Discovery, or Webex.

Strong communication, analytical, and problem-solving skills.

Ability to work independently and take ownership of assignments.

Preferred: Telecommunications Expense Management, contract management, and RFP preparation experience.