Business Process Specialist - Hybrid Insurance Ops

Internationalinsuranceprofessionals; Richmond (VA); Hybride; USD 48 000 - 90 000; Plein temps

Avantages offerts par ce poste

Hybrid work

Tuition reimbursement

Professional development opportunities

Stock purchase opportunities

Generous time off

Résumé du poste

Marsh McLennan Agency (MMA) seeks a Business Process Specialist to support the Operations team, coordinating initiatives, training, onboarding, monitoring and reporting. You will help maintain procedures, track compliance, and assist with special projects tied to training and system functionality.

The role requires 3+ years in insurance agency/brokerage (P&C), a valid P&C license or ability to obtain within 90 days, and strong MS Office proficiency.

Qualifications

• Minimum of three (3) years previous insurance agency/brokerage experience in Property & Casualty required
• Property & Casualty license or ability to obtain within 90 days
• Advanced knowledge of the agency operational procedures and the agency management system required
• Advanced in Microsoft Office: Word, PowerPoint, Excel required
• Associate or Bachelor's degree or industry equivalent preferred
• Experience in project management and knowledge of associated systems ideal
• Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

Responsabilités

• Support the Regional Operations Team in keeping processes and workflows running smoothly
• Assist with operational initiatives, procedures, vendor and outsourcing coordination
• Provide training support, onboarding, monitoring and reporting
• Communicate workflows, track compliance via metrics and Smartsheet, and support continuous improvement

Description du poste

Marsh McLennan Agency (MMA) seeks a Business Process Specialist to support the Operations team, coordinating initiatives, training, onboarding, monitoring and reporting. You will help maintain procedures, track compliance, and assist with special projects tied to training and system functionality.

The role requires 3+ years in insurance agency/brokerage (P&C), a valid P&C license or ability to obtain within 90 days, and strong MS Office proficiency.