Brokerage Operations Associate - US Equities

Coinbase, Inc.; Saint Paul (MN); Remote; USD 121,000 - 128,000; Full time

Job summary

Coinbase, Inc. is seeking an Associate, Broker Dealer Operations to run daily broker-dealer workflows for the U.S. equities platform, reconciling accounts, trades, cash, and corporate actions, with a focus on accuracy and scalable processes.

In this role you will support customer onboarding and maintenance, manage ACAT transfers end-to-end, and escalate issues with cross-functional teams while continuously improving efficiency and risk controls.

Qualifications

• 2+ years in financial services operations or related fields.
• Understanding of US equities lifecycle: orders, settlement, transfers, corporate actions.
• Experience investigating data breaks and operational exceptions.
• Ability to follow procedures in regulated environments; good judgment on runbooks.
• Familiarity with Jira, SQL, and workflow-automation tools used in brokerage ops.
• Responsible use of generative AI with human oversight.

Responsibilities

• Execute daily trade, position, balance, and cash reconciliations between Coinbase and Apex records, investigating and resolving breaks with full documentation.
• Support customer account onboarding and maintenance workflows, including documentation review, status follow-up, and exception escalation.
• Process inbound and outbound securities transfers (ACATs) end-to-end, from intake review and eligibility checks through submission, tracking, and exception resolution.
• Monitor operational alerts and exception queues, prioritize customer- and risk-impacting issues, and coordinate remediation across Engineering, Product, Trading, CX, Compliance, Finance, and Apex.
• Support corporate action operations by reviewing event notices, monitoring deadlines, validating allocations, and investigating post-event discrepancies.
• Identify recurring failure modes and propose practical improvements to reduce manual work, shorten resolution time, and improve customer outcomes.

Skills

Financial ops

US equity lifecycle

Data breaks investigation

Regulated procedures

Jira

SQL

Automation tools

Generative AI oversight

Tools

Apex Clearing

Job description

Coinbase, Inc. is seeking an Associate, Broker Dealer Operations to run daily broker-dealer workflows for the U.S. equities platform, reconciling accounts, trades, cash, and corporate actions, with a focus on accuracy and scalable processes.

In this role you will support customer onboarding and maintenance, manage ACAT transfers end-to-end, and escalate issues with cross-functional teams while continuously improving efficiency and risk controls.