Brokerage Operations Associate — Remote

Coinbase, Inc.; Providence (RI); Remote; USD 121,000 - 128,000; Full time

Job summary

Coinbase, Inc. is hiring an Associate, Broker Dealer Operations to join the Coinbase Capital Markets team. You will run the daily broker-dealer operations engine behind the U.S.

equities brokerage experience, handling reconciliations, onboarding, transfers, and corporate actions to keep accounts in good standing. The role emphasizes identifying issues, driving improvements, and collaborating with Engineering, Product, Trading, CX, Compliance, Finance, and Apex to deliver safe, scalable

Qualifications

• 2+ years in financial services operations, brokerage operations, clearing and settlement, or related control functions.
• Working knowledge of U.S. equities trade lifecycle concepts.
• Experience investigating data breaks or operational exceptions and driving resolution.
• Ability to follow documented procedures in a regulated environment with sound judgment on exceptions.
• Familiarity with clearing platforms, Jira, SQL, or workflow-automation tools.
• Responsible use of generative AI with human oversight to improve workflows.

Responsibilities

• Execute daily trade, position, balance, and cash reconciliations between Coinbase and Apex records, investigating and resolving breaks with full documentation.
• Support customer account onboarding and maintenance workflows, including documentation review, status follow-up, and exception escalation.
• Process inbound and outbound securities transfers (ACATs) end-to-end, from intake review and eligibility checks through submission, tracking, and exception resolution.
• Monitor operational alerts and exception queues, prioritize customer- and risk-impacting issues, and coordinate remediation across Engineering, Product, Trading, CX, Compliance, Finance, and Apex.
• Support corporate action operations by reviewing event notices, monitoring deadlines, validating allocations, and investigating post-event discrepancies.
• Identify recurring failure modes and propose practical improvements to reduce manual work, shorten resolution time, and improve customer outcomes.

Tools

Apex Clearing

Jira

SQL

Workflow automation tools

Job description

Coinbase, Inc. is hiring an Associate, Broker Dealer Operations to join the Coinbase Capital Markets team. You will run the daily broker-dealer operations engine behind the U.S.

equities brokerage experience, handling reconciliations, onboarding, transfers, and corporate actions to keep accounts in good standing. The role emphasizes identifying issues, driving improvements, and collaborating with Engineering, Product, Trading, CX, Compliance, Finance, and Apex to deliver safe, scalable