Brokerage Client Service Associate — Finance & Client Support

Truist; Columbia (MD); On-site; USD 58,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Paid time off

Job summary

Truist is seeking a detail-oriented Financial Administrative Assistant to support Financial Advisors in an in-office capacity. The role involves administrative and operational support, client servicing, and coordinating with internal teams.

Based in Frederick, MD or Columbia, MD, you will prepare financial plans, handle scheduling, perform data entry in Salesforce, and assist with client communications while ensuring accuracy and timely processing of documentation.

Qualifications

• Bachelor's degree or equivalent experience and related training.
• Experience in the securities industry and/or a sales assistant role.
• Knowledge of securities markets and brokerage accounts.
• Knowledge of annuity products features and attributes.
• FINRA SIE, Series 7 and Series 66 licenses (or ability to obtain within 365 days).
• Excellent telephone skills and ability to interact with clients professionally.

Responsibilities

• Assist Financial Advisors in servicing clients including preparing financial plans and investments.
• Receive and place orders as directed and respond to market queries.
• Process corporate actions requiring licenses.
• Schedule and confirm client appointments; use SalesForce for data entry.
• Manage advisor calendars to maximize productivity and minimize travel time.
• Identify sales opportunities based on internal leads and client attributes.
• Provide operational guidance to Financial Advisors on systems and documentation.
• Ensure new business paperwork is completed with required signatures and submissions.
• Authenticate high-risk transactions and maintain security/compliance.

Skills

Telephone skills

Time management

Communication

Self-directed

Office software

Education

Bachelor's degree or equivalent experience

Business/Finance degree (preferred)

Tools

Salesforce

Microsoft Office

Job description

Truist is seeking a detail-oriented Financial Administrative Assistant to support Financial Advisors in an in-office capacity. The role involves administrative and operational support, client servicing, and coordinating with internal teams.

Based in Frederick, MD or Columbia, MD, you will prepare financial plans, handle scheduling, perform data entry in Salesforce, and assist with client communications while ensuring accuracy and timely processing of documentation.